Collecting health-care services reviews through webscraping

Care Opinion Australia (https://www.careopinion.org.au) is an independent site where anyone can share their stories about their experience of care in the Australian health-care system. When they post their stories, users can add tags that describe their experience across different categories, such as the illness they had, their sentiment (e.g. what was good, how they felt), and the location of the health service. Furthermore, health-care providers can post replies to each story. All this information (stories, tags and replies) is displayed in the page dedicated to each story and it is divided into different sections of the page layout (see this example: https://www.careopinion.org.au/81832).

We are currently studying how Australians express their emotions when talking about health (https://www.uwa.edu.au/research/health-humanities). As part of this study, we would like to use data from Care Opinion Australia to analyse how people talk about their health-care experiences online and how they self-report their emotions.

As there are more than 1,500 stories on Opinion Cares website, manual download of the stories is not feasible. Your project would consist in building a webscraping program that downloads each story from the website. The program would need to save different relevant sections of each page layout as separate files (e.g. the section with the text of the story should be saved as a sperate file from the section with the sentiment tags).

Note. The information published on Care Opinion Australia's website is made available under a Creative Commons Attribution 3.0 Australian License (https://www.careopinion.org.au/info/terms), which enables users to copy, share and adapt the material published on the website (https://creativecommons.org/licenses/by/3.0/au/deed.en).

Client


Contact: Dr Francesco De Toni
Phone: 0402684750
Email: [email protected]
Preferred contact: Email
Location: Perth

IP Exploitation Model


The IP exploitation model requested by the Client is: Creative Commons (open source) http://creativecommons.org.au/


Department of Computer Science & Software Engineering
The University of Western Australia
Last modified: 26 July 2021
Modified By: Michael Wise 		UWA